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Wednesday, January 14, 2004
* Pep Boys contacted to correct UPS debacle.
Careful with insuring packages
Pep Boys sells Dad a scooter for the 10 yr old's Christmas. It accidentally gets shipped to his house (damaged) so he insures it and ships it here. Pep Boys agrees to take it back but it UPS ships it from here to Dad's house then sends a letter explaining that the package had insufficient packing and therefore they weren't responsible for the damage.
So! Why didn't the sales clerk look at the package, the description, the weight, and the insured amount and decline to insure it. I thought that if you "insure" something that you are accepting the risk and contracting to pay if the risk happens. Double-check before you waste money insuring packages!
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Careful with insuring packages
Pep Boys sells Dad a scooter for the 10 yr old's Christmas. It accidentally gets shipped to his house (damaged) so he insures it and ships it here. Pep Boys agrees to take it back but it UPS ships it from here to Dad's house then sends a letter explaining that the package had insufficient packing and therefore they weren't responsible for the damage.
So! Why didn't the sales clerk look at the package, the description, the weight, and the insured amount and decline to insure it. I thought that if you "insure" something that you are accepting the risk and contracting to pay if the risk happens. Double-check before you waste money insuring packages!

